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FAQ

Kilometer.id hadir sebagai platform e-commerce yang menyediakan sparepart  mobil dari produk Kilometer. Kami berfokus pada penyediaan komponen berkualitas, harga yang kompetitif, serta layanan pelanggan yang informatif dan responsif untuk mendukung kebutuhan kendaraan Anda.

You can use the features search by car make and model, or contact Customer Support we are for direct consultation on spare parts that suit your vehicle.

Delivery time depends on your location:

  • Jabodetabek: 1-3 working days

  • Outside the district: 3-7 working days (depends on selected expedition)

Ya, kami menyediakan garansi produk.

You can order products through the website Kilometer.id with the following steps:

  1. Select the desired product.

  2. Add to cart and proceed to checkout.

  3. Fill in the shipping details and select a payment method.

  4. Complete the payment and wait for the order confirmation.

Yes! We serve delivery throughout Indonesia with various reliable expeditions such as JNE, J&T, SiCepat, and others.

Yes, we accept returns if the product received is damaged or not in accordance with the order. Terms & Conditions apply:

  • Returns must be made in time maximum 7 days after goods received.

  • Please contact Customer Support for the claim process.

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